Payment Policy

At Fevy, we want to ensure that your shopping experience is safe, simple, and secure. This Payment Policy outlines the methods we accept and our commitment to protecting your financial information.

1. ACCEPTED METHODS OF PAYMENT

We accept a variety of secure payment methods to provide you with a convenient checkout experience for your favorite footwear:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.

  • Digital Wallets: Apple Pay, Google Pay, and Meta Pay (where available).

  • Payment Gateways: Secure processing through Shopify Payments and other trusted providers.

2. CURRENCY

All transactions on our website are processed in USD ($). If you are shopping from outside the United States, your bank or credit card company will automatically convert the transaction to your local currency at their prevailing exchange rate.

3. PAYMENT SECURITY

Your security is our top priority.

  • SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and credit card information during the checkout process.

  • PCI Compliance: Fevy follows the Payment Card Industry Data Security Standard (PCI DSS) to ensure that all credit card data is handled securely. We do not store your full credit card details on our servers.

4. ORDER AUTHORIZATION & BILLING

  • When you place an order, your payment method will be authorized for the total amount of the purchase.

  • Your card will be charged immediately upon order confirmation.

  • In the event of an order cancellation (before handling), the authorized amount will be released back to your account within 3-5 business days, depending on your bank.

5. TAXES

Sales tax will be calculated and applied to orders where required by law. The total price shown at checkout will include any applicable taxes based on your shipping destination within the USA.

6. FRAUD PREVENTION

To protect our customers and our business, all orders are subject to a fraud review. If we suspect any unauthorized or suspicious activity, we reserve the right to cancel the order and refund the amount to the original payment method.

7. CONTACT INFORMATION

If you have any questions or encounter any issues during the payment process, please contact our support team:

  • Business Name: Fevy

  • Email: support@fevy.shop

  • Phone: +1 470-578-6219

  • Address: 91 Kersey Street, Hazlehurst, GA 31539, USA

  • Business Hours: Monday–Friday, 09:00 AM to 05:00 PM (GMT-05:00)